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Posts Tagged ‘Marketing’

Thoughts on things “after the election”

Friday, November 21st, 2008
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Now that the election is over, and we’re now inundated with the media’s “Obama-mania” – I have been thinking about what all of this really means.

I just read an article on CNN that Obama is planning on “rebranding” the United States. The full article appears at http://www.cnn.com/2008/POLITICS/11/19/obama.world.image/index.html, but the gist of the piece is that although he’s poised to re-brand the United States image in international markets, his actions will have to live up to his rhetoric.

I, for one, don’t think that this is going to go well for him. Simply because I don’t see how anybody, at this point, could do it. The damage we’ve suffered within the international community over the last 8 years has been huge. From a branding perspective, when your brand has taken a hit – even if your customers want your brand to recover, and want to believe in you, turning your brand image around quickly is extremely difficult.

Think of General Motors. Up until the early 70′s, General Motors could do no wrong. They built large, gas-guzzling vehicles that had gobs of power, but were horrible for the environment, and burned through fuel as if it was always going to be cheap and plentiful. Between tightening emissions and a gas crisis in the early 70′s, they tried to turn on a dime, building cars like the Chevy Vega – pieces of crap that rusted on the showroom floors, that broke down constantly, and depreciated to the point of being worthless about the time they drove off the dealer’s lot.

35 years later, GM has never truly recovered. And, they’ve done a wonderful job of repeating their mistakes of the late 60′s – early 70′s – and are now facing bankruptcy without a huge injection of taxpayer money (which is really what a bailout is) – to keep them afloat. Now, yes, I understand that much of their problems are also due to UAW demands driving up labor costs, keeping their cars from being price competitive to other competing brands. But in terms of overall quality – there is still the perception that GM vehicles are not as reliable as, say, a Honda. Even when the quality of their vehicles has improved to the point where they may very well never break down.

Does this mean that people want GM to fail? No. But they’ve had 30 years to turn around their brand perception, and they’ve had the help of some of the best marketers in the business. Obama – he has 4 years – or less – to turn around the United States brand position. And, he also has to focus on our wars inĀ  Iraq & Afghanistan, an economy in crisis, all while fulfilling the expectations of every voter that believed his promises enough to vote for him.

As a country, I think it’s in our best interest to support our new President. But, it’s not just his responsibility to improve our country’s image overseas. It’s our job too. A 2002 National Geographic study indicated that nearly a third of young Americans could not locate the Pacific Ocean. So, go learn a language. Learn about another culture. Befriend someone that you might have just met from another country – and learn about their experiences growing up somewhere else. And, if you travel overseas – be humble – and appreciate the country your visiting – learn fromĀ  it, and bring the best of it back here. Our country was built by people that brought their culture here – let’s show the rest of the world that we can still learn from them, rather than impose ourselves on them.

It might just make Obama’s job a little easier.

A Great Idea for Letting People Know About Your Business

Tuesday, August 5th, 2008
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I just found this video for Fitness4Home Superstore here in Tempe – showing how to use a treadmill. When it comes to leveraging the power of social media, how many businesses could go and take a video with a Flip camera, and upload videos to YouTube? Just a great way to give out information without seeming “sales-y”, while promoting your business.

Airlines & Marketing

Wednesday, July 9th, 2008
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It always amazes me how some industries think that if they market things a certain way, people are too stupid – or gullible – to see the truth. (Or…is it that the consultants they use look at their customers this way?)

Case in point – the airline industry. Currently, oil is trading at nearly $150 / barrel. Double what it was a year ago. Planes use fuel. So, it would be reasonable for me to expect airfares to rise across the board.

Instead, the airlines have decided that to remain “competitive”, they’ll keep airfares down by raising their fees for other things, as well as eliminating some services. Northwest announced today that they will now charge $15 for the first bag – due to rising fuel costs. Hey – guys – whether it’s you, American, or any other airline that’s decided the “first bag fee” will be a great way to offset costs – how about you just raise my ticket $15!!

When I’m traveling, the last thing I want to deal with at check in is “oh…you have a bag – whip out your credit card so we can now charge you more money”. I expect fares to go up. Thanks to TSA’s security protocols, I have no desire to drag my crap on-board anymore – I already hate taking off my shoes while smelling the socks of the dude next to me that has an aversion to showering, while waiting for the family of 300 ahead of me to collect their kids, shoes, laptop, toys, etc. and get the freakin’ hell out of my way!

So…why do they think they’re fooling me? Is this to keep the all-important business traveler who travels in & out in one day with no bag? With companies cutting back on travel costs anyway – do they think this makes a huge difference? Why not raise everybody’s fare $15, collect the money from EVERYBODY, and allow everybody to catch their damn flight instead of getting stuck at check-in with more bag charges?

Southwest has it right. They’re marketing their fares with “we don’t charge for this / that / everything else – we make it simple”. Maybe that’s part of the reason they have such customer loyalty – rather than just cheaper fares?

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Idiocracy – Part 2

Tuesday, June 10th, 2008
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Hollywood, I believe..is its own, bizzare universe. For the most part, those who produce the things we watch – are so out of touch with reality that it amazes me that anyone makes a living in the TV/Movie industry. Yet, not only do they make a living, those “at the top” live quite well.

How does this happen? Is this due to stellar marketing effort by the top studios? Where multi-million dollar ad budgets, now combined with state-of-the-art viral marketing campaigns via the top social networking sites, build enough buzz to elevate even the poorest excuse of a movie to box office success?

Nope – it’s because we’re all idiots.

Case in point – it’s been announced that there is a new movie now in production, based on a 80′s TV series. OK…this is the first mistake. Rarely, if ever, does a movie based on a successful TV show ever to that show justice. I’m thinking maybe the only one in recent years that’s worked is Sex in the City. Now, I was never a fan of the show (being a guy…I’d have to give up my man-card if I thought it was truly worth watching) – but female friends that I have that have seen it enjoyed it. WIth one complaint, though – saying that it was like the writers/producers tried to cram an entire season into two hours.

Second mistake – is taking this 80′s TV show I haven’t named yet – that was very successful, and not using the original actors. Especially when the lead actor in the TV show was so closely identified with the main character. The 80′s TV show in question – is Magnum, P.I. For eight seasons, we all watched the opening montage – TC’s helicopter over Honolulu, then the shot of Tom Selleck smiling at the camera, then pulling away with spinning tires in a Ferrari 308 GTS. Then a shot of Larry Manetti as Rick at the King Kamehameha Club, followed by John Hillerman as Higgins.

Yet, for the remake, the actors named so far – Matthew McConaughey as Thomas Magnum. Steve Zahn as Rick. Tyrese Gibson as TC. And William H. Macy as Higgins. If you pull Tyrese out of this mix, it’s sounds more like a sequel to Sahara, not Magnum. Plus, now, rather than Magnum, TC & Rick being ex-Vietnam vets – they’re talking Gulf War vets. Now – all these actors are good actors. They may have some chemistry, especially since they worked together on a previous film. And…hell – everybody needs to make a living. But – after 8 years of Magnum – doesn’t the “powers that be” in Hollywood get the fact that people don’t identify these actors with Magnum? Seems that only Lucas / Spielburg get it – after almost 20 years, they bring back Harrison Ford as Indiana Jones (and make his newest adventure 20 years after his last) – they even bring back Karen Allen in her original role – and look how well its done at the box-office!

Finally – if you’re going to make all these other mistakes, you’d think someone would suggest bringing in a writer and director that have experience with this type of genre. Nope – wrong again – instead, you bring in a writer who also directs – and who doesn’t have that much experience – you’d pick a guy with a couple of comedy films and commercials under his belt instead. Just to make sure you can elevate this from “mistake” to “idiocracy”. You’d bring in Rawson Marshall Thurber. Who is that? The writer / director of Dodgeball!

I just don’t get it.

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