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	<title>The Design Foundry &#187; customer service</title>
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		<title>Marketing with Customer Service</title>
		<link>http://www.thedesignfoundry.com/blog/2010/09/29/marketing-with-customer-service/?nucrss=1</link>
		<comments>http://www.thedesignfoundry.com/blog/2010/09/29/marketing-with-customer-service/#comments</comments>
		<pubDate>Wed, 29 Sep 2010 22:51:32 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[the design foundry]]></category>

		<guid isPermaLink="false">http://www.thedesignfoundry.com/blog/?p=1079</guid>
		<description><![CDATA[It's not about the brand. It's about one's association to the brand. It's about belonging. Feeling that, as Seth put it, "part of a tribe". When you care about your customer - you show that they belong to you. It has to be sincere. You have to mean it. And, when you do - and your customers know it - they come back. And they bring others to the tribe. It all starts with how you treat your customer. <img height="1" width="1" src="http://services.nuconomy.com/i.nsi?methId=log&projTok=16fe8ea3-6c&ownus=admin&sver=WordPress%2F1.48+%28nuconomy%29&srcId=http%3A%2F%2Fwww.thedesignfoundry.com%2Fblog%2F2010%2F09%2F29%2Fmarketing-with-customer-service&crtId=148&dt=1328835781">]]></description>
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		<title>Thoughts on Customer Perception</title>
		<link>http://www.thedesignfoundry.com/blog/2009/07/10/thoughts-on-customer-perception/?nucrss=1</link>
		<comments>http://www.thedesignfoundry.com/blog/2009/07/10/thoughts-on-customer-perception/#comments</comments>
		<pubDate>Fri, 10 Jul 2009 23:31:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[bad design]]></category>
		<category><![CDATA[bad service]]></category>
		<category><![CDATA[Business Commentary]]></category>
		<category><![CDATA[competitive advantage]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[the design foundry]]></category>
		<category><![CDATA[Brand management]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[customer perception]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.thedesignfoundry.com/blog/?p=182</guid>
		<description><![CDATA[How many times have we made a choice between two brands based on our perceptions, rather than reality? And, later on, either found out we made the wrong choice, or that had we made the “other” choice, the result would have been the same?<img height="1" width="1" src="http://services.nuconomy.com/i.nsi?methId=log&projTok=16fe8ea3-6c&ownus=admin&sver=WordPress%2F1.48+%28nuconomy%29&srcId=http%3A%2F%2Fwww.thedesignfoundry.com%2Fblog%2F2009%2F07%2F10%2Fthoughts-on-customer-perception&crtId=148&dt=1328835781">]]></description>
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		<title>The Importance of Integrity &amp; Reputation</title>
		<link>http://www.thedesignfoundry.com/blog/2008/11/27/the-importance-of-integrity-reputation/?nucrss=1</link>
		<comments>http://www.thedesignfoundry.com/blog/2008/11/27/the-importance-of-integrity-reputation/#comments</comments>
		<pubDate>Thu, 27 Nov 2008 05:06:07 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[bad service]]></category>
		<category><![CDATA[Business Commentary]]></category>
		<category><![CDATA[competitive advantage]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[improve service]]></category>
		<category><![CDATA[poor customer service]]></category>
		<category><![CDATA[Social Commentary]]></category>
		<category><![CDATA[the design foundry]]></category>
		<category><![CDATA[business practices]]></category>
		<category><![CDATA[integrity]]></category>
		<category><![CDATA[reptuation]]></category>

		<guid isPermaLink="false">http://www.thedesignfoundry.com/blog/?p=56</guid>
		<description><![CDATA[Whether it’s in a business relationship, a friendship, or a marriage – the importance of integrity can not be emphasized enough. I have been forced to think about this topic quite a bit over the last few weeks – due to a friendship that at this point, looks as though it has unfortunately, and catastrophically, [...]<img height="1" width="1" src="http://services.nuconomy.com/i.nsi?methId=log&projTok=16fe8ea3-6c&ownus=admin&sver=WordPress%2F1.48+%28nuconomy%29&srcId=http%3A%2F%2Fwww.thedesignfoundry.com%2Fblog%2F2008%2F11%2F27%2Fthe-importance-of-integrity-reputation&crtId=148&dt=1328835781">]]></description>
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		<title>A Great Idea for Letting People Know About Your Business</title>
		<link>http://www.thedesignfoundry.com/blog/2008/08/05/a-great-idea-for-letting-people-know-about-your-business/?nucrss=1</link>
		<comments>http://www.thedesignfoundry.com/blog/2008/08/05/a-great-idea-for-letting-people-know-about-your-business/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 22:18:07 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[competitive advantage]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[the design foundry]]></category>
		<category><![CDATA[fitness]]></category>
		<category><![CDATA[fitness 4 home superstore]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.thedesignfoundry.com/blog/?p=47</guid>
		<description><![CDATA[I just found this video for Fitness4Home Superstore here in Tempe &#8211; showing how to use a treadmill. When it comes to leveraging the power of social media, how many businesses could go and take a video with a Flip camera, and upload videos to YouTube? Just a great way to give out information without [...]<img height="1" width="1" src="http://services.nuconomy.com/i.nsi?methId=log&projTok=16fe8ea3-6c&ownus=admin&sver=WordPress%2F1.48+%28nuconomy%29&srcId=http%3A%2F%2Fwww.thedesignfoundry.com%2Fblog%2F2008%2F08%2F05%2Fa-great-idea-for-letting-people-know-about-your-business&crtId=148&dt=1328835781">]]></description>
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		<title>Why PayPal SUCKS!!</title>
		<link>http://www.thedesignfoundry.com/blog/2008/07/24/why-paypal-sucks/?nucrss=1</link>
		<comments>http://www.thedesignfoundry.com/blog/2008/07/24/why-paypal-sucks/#comments</comments>
		<pubDate>Thu, 24 Jul 2008 04:20:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[bad service]]></category>
		<category><![CDATA[Business Commentary]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[improve service]]></category>
		<category><![CDATA[buyer fraud]]></category>
		<category><![CDATA[ebay]]></category>
		<category><![CDATA[paypal]]></category>
		<category><![CDATA[poor customer service]]></category>
		<category><![CDATA[reversed charges]]></category>
		<category><![CDATA[the design foundry]]></category>

		<guid isPermaLink="false">http://www.thedesignfoundry.com/blog/?p=32</guid>
		<description><![CDATA[I realize there are a huge number of people out there, that are looking to do nothing more than separate you from your money &#8211; and give you nothing in return. What really irritates me &#8211; is when companies that talk about how they are out to protect you &#8211; allow you to get screwed! [...]<img height="1" width="1" src="http://services.nuconomy.com/i.nsi?methId=log&projTok=16fe8ea3-6c&ownus=admin&sver=WordPress%2F1.48+%28nuconomy%29&srcId=http%3A%2F%2Fwww.thedesignfoundry.com%2Fblog%2F2008%2F07%2F24%2Fwhy-paypal-sucks&crtId=148&dt=1328835781">]]></description>
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